1. User Acceptance of Terms and Conditions
2. Description of ReLove Services
Gift cards and Email Subscribing are a few of the services that are available to site users. Therefore, all users are responsible for using these services that their own expense, including any fees that may arise with access to such services. ReLove exchange can reserve, change, or discontinue the site or any features that are on the site, without giving notice to users. All business relationships between the online store relovexchange.com, hereinafter referred to as ReLove Exchange, are subject to the following General Terms and Conditions in the version which has been valid at the time of placing an order by the Customer. Any deviating terms and conditions of the customer do not apply, unless ReLove Exchange has agreed to their validity in writing. For general terms and conditions regarding our store, please visit our store in Amsterdam. The goods we sell are all secondhand goods with only a few exceptions, which are gift cards and owner designs.
3. Third Party Sites and Information
Our company has the right to inform the general public of the nature of the data we collect and use. Users are informed by means of the data protection declaration and their rights. Any user is subject to being linked to other sites, information, photos, software or other parties. We are not responsible for any information or material that is on these sites. You accept that we are not responsible for copyright compliances, legality, or any other content that is on these sites, or errors to their services or products. The link is provided for convenience to users, which means that we are not sponsored or associated with the site. Accountability for links: Responsibility of the content of external links (to web pages and third parties) lies with the operators of the linked pages. No violations were evident to us at the time of linking. Should any legal infringement become known to our company, we will remove the respective link.
4. Conduct and Behaviour on Site
All users are responsible for their own communications on the site. Any information that may be shared in the blog or comments, or in the website in general, are at your own risk. Any message board or service that is available to users on this site has access to the information that you provide. You agree that you will not share or distribute content that is:
1. Unlawful, abusive, fraudulent, or taking advantage or someone else's privacy. (this includes sexual or explicit language).
2. Harasses an individual in any way, in regars to their age, disability, sexual orientation, race, or religion.
3. Infringes on trademarks, copywriting, or patents.
4. Advertises any "spamming" or unauthorised solicitation
5. Contains software viruses, files or programs that are designed to damage other software, hardware or obtain unauthorised access to any data or information of a third party.
6. Impersonates a person, including our employees. We take no responsibility for the contents that you upload or that are submitted by any third party users.
Refer to the "Use of Materials" below if any party belives there is content on this site that is copyright, traded, patented, trademarked or right of any party.
Also, any user can not breach another account to get access to a network or a server that they are using. Users that violate any network securities are subject to criminal liabilities.
You accept that we may terminate your membership, account or affiliation with our site without any notice to you for violating any of the above terms.
5. Conclusion of Contract:
The presentation of the goods in the online shop of ReLove Exchange does not constitute a binding offer for the conclusion of a contract. It constitutes a non-binding invitation to the Customer to submit an offer to buy, to ReLove Exchange. an offer to buy is submitted by the Customer to ReLove Exchange by an order of goods places in the online shop of Relove Exchange. An order of the goods presented in the online shop is finished with the following steps:
1. Selection of the desired goods by clicking on a product
2. Adding the goods to the cart by clicking the button "Add to Cart."
3. Examination of the chosen goods and sizes in the cart by clicking the "View Cart" button.
4. Transfer to the shipping and payment process by confirmation of acknowledgement of the General Terms and Conditions, the right of withdrawal and the data protection policy of RELove Exchange by clicking the button "Checkout."
5. Entry of the shipping and payment details and confirmation of these by clicking the button "Proceed."
6. Examination of the shipping and payment details and the order.
7. Legally binding submission of the order implying and obligation to pay.
ReLove Exchange ensures that the Customer, when placing his order, exclicitly acknowledges that the order implies an obligation to pay. The confirmation of the order does not constitute an acceptance by the ReLove Exchange of the offer to buy, but a notification to the Customer which confirms the receipt and scope of the order to the Customer.
A contract between Customer and ReLove Exchange goes into effect upon the shipment of the merchandise that has been ordered by the Customer. By submitting the ordering form provided on our website, the customer makes a binding offer to us to conclude the contract. The order has been placed once the Customer has entered all the information that is required for the ordering process, and subsequently sends us the ordering form by clicking order submit button (specific labeling may vary).
The ReLove Exchange is entitled to reject an order placed by Customer without stating any reasons in doing so. This may apply particularly in those cases, where there are well-founded suspicions that the ordered articles are to be sold to third parties on a commercial basis. Or on suspicions of fraudulent behaviour.
The Customer receives a Order Confirmation within 48 hours after confirmation of the order, if the ordered goods are in stock and available for delivery.
If the ordered goods cannot be delivered on time or at all, ReLove Exchange informs the Customer of this within 48 hours after the confirmation of order.
If the ordered goods cannot be delivered on time, the Customer may choose to wait for the ordered goods or decide to cancel the order.
If the goods cannot be delivered at all, The ReLove Exchange will rescind from an order confirmation. A contract does not materialise in this case. Payments already rendered by the Customer will be reimbursed immediately.
6. Storage of the Contract Text
Once the customer has placed a customer order, they receive the order confirmation with all given data by email, which may be printed. If the customer creates a customer account, they will be able to see Customer Order History and be able to track the processing of the Customer Order.
7. Price and Taxation
All secondhand items are taxed by differential taxation. Therefore all secondhand items will omit stating the 21% VAT.
All new items that are not second-hand or gift cards are taxed with a regular VAT tax.
All gift cards are not taxed as they constitute a commitment for a further purchase.
All shipping expenses include a VAT Tax.
8. Proprietary Rights
The goods remain the property of ReLove Exchange until the payment is made in full.
9. Applicable Law
The contractual relationship between ReLove Exchange and the customer shall be governed by Netherlands Law to the exclusion of the provisions of the UN Convention on Contracts for the International Sale of Goods. Excluded from the choice of law are the strict stipulations of the customer protection law of the country, where the customer has his habitual residence.
Place of jurisdiction for all disputes arising from the contractual relationship between ReLove Exchange and the Customer is the seat of ReLove Exchange, in as far as the Customer is a merchant, a legal person under public law or special fund under public law.
10. Salvatorius Clause
Should one of more of these General Terms and Conditions become invalid, this does not affect the validity of the remaining provisions of the General Terms and Conditions.
11. Intellectual Property Information
12. Limiting Liability
We are never liable to you or any third party for special, punitive, incidental, indirect or conseqential damages of any kind. This include loss of use, data or profits, whether or not w have been advised of the possibility of these damages, and on any theory of liability, arising out of the use of this site or any website referenced or linked from this site. We are also not liable for items from third parties through this site, or hosting commercial transations on our site, including processing orders. Some places do not allow exclusion or limitation of liability for conseqential or incidental damages, so the above limitations might not apply to your situation.
13. Unauthorised Use of Materials
Please do not send us confidential information unless we have a mutual agreement. We cannot accept unsolicited proposals, so do not submit them to us. We respect the intellectual property of others, so we ask you to do the same. If you believe property rights have been infringed by posting on this site, you should send a notification immediately.
The following steps apply:
1. Identify the work that you believe has been infringed upon.
2. Identify the material that you claim is infringing the copywrited work listed above.
3. Provide enough information for us to contact you (email is preferred).
4. Give information to allow us to notify the owner of the alleged infringed webpage or other content ( again, we prefer email).
5. Include the statement: "I have good faith to believe that the use of copyrighted materials described above has been infringed and is not authorised by the copyright owner, its agent or the law."
6. Include the statement: "I swear, under penalty of perjury, that the information in the notification is accurate and that I am the copyright owner or authorised to act behalf of the owner of the right that is allegedly infringed.
7. Sign the paper and write your name.
8. Send the communication to our location. You acknowledge and agree that upon receiving a notice of a claim of copyright infringement, we may immediately remove the identified materials from our site without liability to you or any party and that the claims of the accompanying party and the party that originally posted the materials will not be responsible. They will be referred to the Copyright Office for adjudication.
14. Disclaiming any Warranties
You also agree and acknowledge that services are provided "as is" on this site and that we do not take responsibility for mis-delivery, failure, deletion or timeliness to store any user communications or personalisation settings that you may have entered. Some places do not allow the exclusion of warranties, so some limitations may not apply to you.
All users agree to defend and not hold us accountable or responsible for any liabilities, claims, and expenses. This includes attorney fees that arise from your use or misuse of this site. We also reserve the right, at our own expense, to assume the exclusive defence and control any matter otherwise subject to indemnification by you, in which event you will cooperate with our company in getting any legal help or defenses.
16. Security and Passwords
All users are responsible for keeping their passwords and account information safe. For any statement made that occur through the use our your password, you must take the steps to ensure that others do not gain access to your information. We never ask you for your password. You may not transfer or share your account with anyone and we have the right to terminate your account if you share it.
17. Promotion Participations and Sales
The site will advertise from third parties and you may enter into these promotions of the advertisers showing their products on our site. Any correspondence including the delivery and payment for goods or services associated with these promotions are only between you and the advertiser. We take no liability or responsibility for these correspondence.
18. Messaging, Blogging, Emails, and Chats
19. International Use
Since our site is available around the world, we cannot represent that the materials on our site are available for use outside of the Netherlands, and accessing them from areas where the content is illegal or prohibited. Those who risk accessing this site from outside locations so do on their own risk and are responsible for complying with their own local laws. Offers for products or services that is made in connection with this site is void in areas that it is prohibited.
20. Termination of use
21. Governing Law
This site (excluding any sites that are linked to the site) are controlled by us from our offices in the Netherlands. It can be accessed from any country around the world. Therefore, these laws may differ from the Netherlands and by accessing this site, we both agree to the laws of the Netherlands. This also applies to the United Nations Convention on the International Sales of Goods that apply to all matters relating to the use of this site and purchase of products and services available through this site. We both agree and submit to the exclusive personal jurisdiction and venue of any court of competent jurisdiction within the Netherlands with respect to these matters.
All notices to a user will be in writing and shall be made via email or conventional post. Notices to us must be sent to our customer service department by mail or email. We are allowed to broadcast notices through the site to inform you of any changes or matters of importants, and these broadcasts will show notice to you at the time they are sent.
23. Entire Agreement
Accountability for content
The contents of our pages have been created with love and care. However, we cannot guarantee all of it is accurate, complete or it's topicality. According to statutory provisions, we ar furthermore responsible for our own content that is on these webpages. In this context, we are accordinly not oblighed to monitor merely the transmitted or saved informaton of third parties, or to investigate circumstances pointing to illegal activity. Our obligations to remove or block the use of information under general acceptable laws remain unaffected by this as per 8 to 10 of the Telemedia Act (TMG).
Copyright: Our web pages and their contents are subject to the Dutch Copyrighting Laws. Unless expressly permitted by law, every form of reproducing, utilizing or processing works subject to copyright protection on our web pages requires the consent of the owner of the rights. Reproductions of work are only allowed for using privately, so not to earn any money. Unauthorised use of copyright material is punishable.
25. Contact Information